Terms and Conditions of use

1. Purpose: the online store and the user

            1. The online store. Who we are
These Terms and Conditions (hereinafter the "T&C") govern access to and use of the online store at www.suffa-store.com (hereinafter the "Site" or the "Store"), as well as purchases made by its users through the Store, to the exclusion of any others (in particular, the conditions of sale in our physical stores).
The Site is owned and operated by M.G. FERNANDES - INDÚSTRIA DE ESTOFOS, UNIPESSOAL, LDA, with registered office at Rua da Zona Industrial, n.º 1180, 4580-565 Lordelo (Portugal), tax number (NIPC) 509 440 665 (hereinafter "We", the "Company" or "Suffa"). You can contact us by post at our address, by telephone on +351 255 861 359 and by email at apoiocliente@suffa-store.com.
SUFFA STORE reserves the right to modify and update the Store's T&C periodically and without prior notice. The Customer should therefore consult the T&C in force whenever making a purchase in the Store.
All ownership and/or exploitation rights to the Site's content (texts, images, software, links, audiovisual or sound content, graphic design, source code, etc.), as well as the trademarks and other distinctive signs, belong to the Company. The user acquires no rights over them through the mere use of the Site.

            2. The user
The Store is intended for use by non-professional consumers, i.e. natural persons who purchase the goods sold in the Store for personal/non-professional use (private, household or family) (hereinafter the "Customer" or "User").
By using and making purchases in the Store, the Customer declares that they are of legal age and have the legal capacity to make purchases on the Site.
It is forbidden to use the Site for the purpose of harming the property, rights or interests of the Company or third parties, or to make any use that alters, damages or disables the networks, servers, equipment, products and software of the Site owner or third parties.
The User is prohibited from:
a) reproducing, copying, distributing, making available to third parties, publicly communicating, transforming or modifying the Site's content, except where provided for by law or expressly authorised by Us;
b) reproducing or copying for private use the software or databases on the Site, or publicly communicating them or making them available to third parties where this involves their reproduction;
c) extracting or reusing all or a substantial part of the Site's content.
Use of the Site by the Customer implies unreserved acceptance of the T&C, as well as of the Privacy and Cookie Policy in force at any given time. If the Customer does not accept any of the conditions set out herein, they must not access or use the Store.
 
2. Items

            1. Item characteristics
The Customer acknowledges and accepts that the images of items on the Site are for illustrative purposes only, and should carefully read the description and characteristics of the products. If in doubt, the Customer may contact the Store for further information.
In particular, the display of images on the Site may vary depending on the characteristics of the screen and/or device used by the Customer.

            2. Item availability
All purchases of items are subject to stock availability.
If the product selected by the Customer is out of stock after the order has been received, SUFFA STORE will inform the Customer immediately, and the Customer may choose to cancel the purchase and request a refund of the amount paid, or to order another product of equal or higher price, in which case they must pay the difference.

            3. Price
The price of items shown on the Site corresponds to the total amount payable by the Customer for the purchase of the product, including transport, delivery and assembly costs for deliveries within a 100 km radius of our stores and orders over €1,250.
Any promotions, sales or clearances will be identified as such, stating the percentage or amount of the discount and the period during which it applies.
SUFFA STORE reserves the right to change the price of items at any time and without prior notice. SUFFA STORE guarantees that the price of items shown on the Site will not change during the purchase process.
Unless otherwise stated, all prices on the Site are shown in euros, including VAT.
Transport, delivery and assembly fees and costs may vary depending on the order and the delivery location of the items. The amount of these fees and costs will be itemised during the ordering process, before the Customer completes the purchase.
It is the Customer's responsibility to check the prices displayed before confirming their order.

3. Purchase process

            1. Creating a Customer Account
The Customer may make purchases in the Store with or without a Customer Account.
If the Customer chooses to create a Customer Account, they must complete the account creation form. Mandatory fields are marked with an asterisk. The Customer's personal data is collected and processed in accordance with our Privacy Policy, available at [●].
The Customer must provide complete, accurate and up-to-date information when creating the Customer Account and, whenever necessary, update or correct their information in the Customer Account.
The creation of the Customer Account will be confirmed by an email sent to the email address provided.
For security reasons, the Customer must not disclose their Customer Account details (including, but not limited to, username and password) to any third party.

            2. Use of the Customer Account
The Customer is solely responsible for the use of their Customer Account and for any purchases made through it.
A Customer Account allows the Customer to:
        * Track their orders;
        * View their order history;
        * Change or update their information, in particular delivery and billing details;
        * Manage the services they have subscribed to on the Site;
        * Manage their discount codes.
The Customer may request the deactivation of their Customer Account at any time by sending an email to [●]. After deactivating their account, the Customer may create a new Customer Account at any time.
SUFFA STORE reserves the right to block or deactivate any Customer Account whose User does not comply with these T&C.

            3. Making a purchase
The Customer must make purchases in the Store with a Customer Account.
They must log in to their Customer Account during the ordering process, before confirmation, by clicking "Account" in the top right-hand corner of the screen (  ) or on "[●]" in the Shopping Cart.
The ordering and purchase process involves several steps and must be completed within [●] from the moment the item(s) are added to the Shopping Cart.

Step 1: Selecting the products
The Customer selects the products they wish to buy and adds them to the Shopping Cart. Each time an item is added, the Customer may choose to complete their purchase or continue browsing the Site.
To view the contents of the Shopping Cart, the Customer must click the Shopping Cart icon ( ) in the top right-hand corner of the screen.

Step 2: Completing the forms
After selecting the products, the Customer clicks [●].
If the Customer has not yet logged in to their Customer Account, they may do so at this stage or make the purchase as a "guest".
At this stage, the Customer must confirm, complete or fill in each of the following forms:
        1. Personal details,
        2. Delivery details,
        3. Delivery method,
        4. Billing details and
        5. Payment method.
They must also confirm acceptance of the Terms & Conditions.
To move on to the next form, the Customer must click "Continue".
Once the delivery details have been entered and the delivery method selected, the corresponding transport, delivery and assembly fees and costs will be shown. Depending on the items in the Cart, specific delivery methods may be offered.

Step 3: Completing the purchase and payment
At this stage, once the forms have been completed, the order summary is displayed.
The Customer undertakes to check the order details carefully, confirming the items and services selected in the Shopping Cart and the delivery, billing and payment details. If any discrepancy is found, the Customer must go back to the relevant form and correct the information.
After confirming all the order details, the Customer clicks "Confirm purchase" and proceeds to the screen where the payment details are entered.
After entering the payment details, the Customer clicks "Validate" to complete the purchase.

  Step 4: Purchase confirmation by SUFFA STORE
Your purchase is confirmed by SUFFA STORE when a message appears on screen with your order number and all its details.
An order confirmation and summary is also sent to your email address, together with a copy of the T&C.
We recommend that you save and/or print the purchase confirmation for future reference.
If you made the purchase through your Customer Account, you can track its progress there.

            4. Right to refuse an order or cancel a purchase
SUFFA STORE reserves the right to refuse any order for any reason.
We also reserve the right to cancel any purchase (even if already accepted by us) in the following situations, among others, without liability for any damages or costs:
        * The product is no longer available/in stock (payments will be refunded to the customer);
        * The purchase and billing information is incorrect or cannot be verified;
        * The order is flagged by our security systems as incorrect or potentially fraudulent;
        * We have reason to believe the Customer is a minor;
        * We have reason to believe the Customer is a reseller;
        * Delivery to the address provided is not possible.
SUFFA STORE also reserves the right to limit the maximum quantity of items purchased.

            5. Retention of title
SUFFA STORE retains ownership of the products until full payment of the order has been received, including transport, delivery and assembly fees.
 
4. Payment

            1. Payment methods
The Customer may pay for items by bank transfer, credit card, PayPal, MB Way or Multibanco reference.
The price is deemed paid once SUFFA STORE has received the corresponding payment.
Any bank charges arising from the selected payment method are the Customer's responsibility.
We do not accept any payment methods other than those listed. If the Customer attempts to pay by any other method, SUFFA STORE cannot be held liable for loss of the payment or any other damage that may result.
All payments made on the Site are processed through the ifthenpay platform, which complies with payment industry security standards, including PCI-DSS, and has an MPI approved by Visa and Mastercard to support 3D Secure payments.

            2. Data verification
For the security of its Customers and of transactions made on the Site, SUFFA STORE reserves the right to verify the information provided by the Customer.
This verification may include checks on address, creditworthiness and fraud. If verification is not possible due to lack of response from the Customer, the purchase will be cancelled, without any liability for SUFFA STORE.
Suspected fraud will be investigated and, if necessary, prosecuted.

            3. Payment in instalments
The Customer may pay for purchases over €300.00 (three hundred euros) in interest-free instalments at no extra cost (2, 3 or 4 instalments) through the AlmaPay service.
The Customer can select this payment method and the number of instalments in the purchase process form.
If the Customer wishes to pay in instalments, we recommend reading the Alma Pay General Terms, available at [●], before choosing this payment method during the purchase process.
Alma Pay is a company independent of SUFFA STORE, and the Alma Pay service is contracted directly between the Customer and Alma Pay. If the Customer fails to pay any instalment, Alma Pay will take steps to collect any amounts due.
When the Customer chooses to pay in instalments, the purchase confirmation issued by SUFFA STORE at the final step of the purchase process includes a breakdown of the dates and amounts of the chosen instalments.

            4. Penalties
Penalties equal to the interest rate may be applied automatically to the unpaid amount at the end of a period of ten days after the order date or upon notification of a declined bank payment.
 
5. Delivery of Items
Depending on the items purchased, delivery may be made, at the Customer's choice, at the Company's premises or at the address indicated for that purpose.
The transport options, delivery times and costs are shown during the purchase process and vary according to the delivery location, the type, quantity and volume of items ordered and the service chosen by the Customer.
It is not possible to select different delivery methods for different items in the same order.

            1. Collection from the Company's premises
Collection from the Company's premises, at Rua da Zona Industrial 1180, 4580-865 Lordelo, Paredes (Portugal), is possible for certain items, identified as such on the Site.
Items will be released on presentation of proof of purchase and the identity document of the Customer who placed the order or of the person designated by the Customer for collection during the purchase process.

            2. Delivery to the address indicated by the Customer
Depending on the type, quantity and volume of items purchased, delivery to the address indicated by the Customer may be made by a standard carrier or by a specialised carrier with a delivery tracking system, in one or more deliveries.
Delivery by standard carrier:
The carrier will inform the Customer of the delivery date.
Delivery by a standard carrier will be made to the street door; the carrier's staff will not enter the Customer's house, flat or premises.
The Customer may request a change to the proposed delivery date by following the instructions sent by email or SMS.
On delivery of the Items, the Customer or the third party they have designated must sign a delivery note, which constitutes proof of delivery of the products by SUFFA STORE and of their receipt by the Customer.
If the Customer is not present, the carrier will contact the Customer or the designated third party by telephone to arrange a day and time for redelivery.
If the Customer or the designated third party is not present at the carrier's second visit, the items will be left at one of the carrier's parcel collection points and kept there for a maximum of 10 days. The carrier may charge storage costs.
If the Customer does not collect the Items from the collection point within the set period, they will be returned to SUFFA STORE.
The Customer may request redelivery of the items at their own expense by contacting SUFFA STORE Customer Service within a maximum of one month.
Delivery by specialised carrier:
Delivery by a specialised carrier applies to bulky items and is made to the room of the Customer's choice, including unpacking and removal of plastics and packaging.
Before delivery of the order, the Customer must check that access to their home is compatible with the items ordered under normal handling conditions by two people.
Under no circumstances are carriers authorised to pass items through a window or to use additional equipment.
If the delivery location does not allow normal delivery of the items, the Customer may incur additional delivery costs.
The delivery date and time (within an expected half-day slot) are agreed between the Customer and the specialised carrier.
If the Customer is not present, the carrier will contact the Customer or the designated third party by telephone to arrange a day and time for redelivery.
If the Customer or the designated third party is not present at the carrier's second visit, the items will be left at one of the carrier's parcel collection points and kept there for a maximum of 3 weeks. The carrier may charge storage costs.
The Customer may request redelivery of the Items at their own expense by contacting the specialised carrier.
Assembly option:
Carriers are not authorised to assemble the items delivered.
The Customer may request the paid assembly service, the cost of which will be itemised during the purchase process.

            3. Defects noticed during and after delivery
We recommend that the Customer, or the third party they designate to receive the items, checks them before signing the delivery note.
If any non-conformity in the packaging or items caused by transport is found, the Customer or the designated third party must refuse the delivery.
If the Customer accepts the delivery, they must:
- Take photographs of the defects observed;
- Contact Customer Service immediately on +351 910 706 833 (*cost of a call to a Portuguese mobile network) or by email at apoiocliente@suffa-store.com, informing us clearly and in detail of all defects and non-conformities found.
If the Customer unpacks the item in the carrier's absence and finds a defect, they must contact Customer Service. An investigation will then be opened for our team to assess the case and determine whether the defect is covered by the legal guarantee and whether repair, replacement of the product or another solution applies, in accordance with the law.
If our team does not confirm the existence of a defect or concludes that it is not covered by the legal guarantee, no refund will be due and the Customer must bear the repair costs and, where applicable, the return costs, estimated at a maximum of approximately €150.00.

            4. Delivery times
The delivery times for the different delivery methods are estimates and start from the moment payment is received, with an expected lead time of 30 (thirty) to 60 (sixty) days from that date, unless otherwise agreed between the Company and the Customer.
If the period of 30 (thirty) to 60 (sixty) days is exceeded, no other period has been agreed with the Customer and there is no event of force majeure, the Customer may terminate the contract. Termination for exceeding this period must be made in writing, by registered letter with acknowledgement of receipt. The amount for items not delivered within this period will be refunded within 14 days of receipt of the notice of termination.

            5. Delivery errors
If the Customer receives a product different from the one purchased, they must refuse the delivery.
If the Customer only notices the delivery error later, they must contact Customer Service so that the delivery can be corrected.
 
6. Statutory right of withdrawal

            1. Right of withdrawal
The consumer has the right to withdraw from this contract within 14 calendar days, without giving any reason.
The withdrawal period expires 14 days after the day on which the Customer, or a third party other than the carrier indicated by the Customer, takes physical possession of the goods or of the last item.
To exercise the right of withdrawal, the Customer must inform M.G. FERNANDES - INDÚSTRIA DE ESTOFOS, UNIPESSOAL, LDA, with registered office at Rua da Zona Industrial 1180, 4580-865 Lordelo (Portugal), email apoiocliente@suffa-store.com, of their decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or email). The model withdrawal form may be used, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for the communication concerning the exercise of the right of withdrawal to be sent before the withdrawal period has expired.

            2. Effects of withdrawal
If the Customer withdraws from this contract, all payments received will be refunded, including delivery costs (except for any supplementary costs resulting from choosing a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event no later than 14 days from the day on which we are informed of the Customer's decision to withdraw. We will make the refund using the same means of payment as the Customer used for the initial transaction, unless the Customer has expressly agreed otherwise; in any event, the Customer will not incur any fees as a result of the refund.
If the right of withdrawal is exercised for only part of the order, flat-rate delivery costs will not be refunded to the Customer.
We may withhold the refund until we have received the goods back or until the Customer has supplied evidence of having sent back the goods, whichever is the earlier.
The Customer must send back or hand over the goods to M.G. FERNANDES - INDÚSTRIA DE ESTOFOS, UNIPESSOAL, LDA, at Rua da Zona Industrial 1180, 4580-865 Lordelo (Portugal), without undue delay and in any event no later than 14 days from the day on which they inform us of their withdrawal from the contract.
The deadline is met if the goods are sent back before the period of 14 days has expired. If this period ends on a Saturday, Sunday or public holiday, it will be extended to the next working day.
The Customer will bear the direct cost of returning the goods, estimated at a maximum of approximately €150.00.
The item(s) must be returned in new condition, unused, including unassembled, and in their original intact packaging. The Customer is only liable for any diminished value of the goods resulting from handling beyond what is necessary to establish the nature, characteristics and functioning of the goods. The right of withdrawal does not apply to items made to the Customer's specifications.

7. Legal guarantees
Under Portuguese Decree-Law no. 67/2003 of 8 April (as amended by Decree-Law no. 84/2008 of 21 May), SUFFA STORE is liable for any lack of conformity existing at the time of delivery of the goods that becomes apparent within 3 (three) years from the date of delivery, provided that it is reported to SUFFA STORE within a maximum of 2 (two) months from the date on which the Customer detected it.
In the event of a lack of conformity, the Customer must inform SUFFA STORE Customer Service as soon as they become aware of it:
- By telephone (Monday to Friday, 09:00 to 18:00, and Saturday 09:00 to 12:00): [●]
- By post: SUFFA STORE – Customer Service, Rua da Zona Industrial 1180, 4580-865 Lordelo, Portugal.
- By email: apoiocliente@suffa-store.com
To assess the lack of conformity, the Customer must deliver the products to SUFFA STORE; our team will assess the case and determine whether repair, replacement of the product or another solution applies, in accordance with the law. The cost of delivering the items to SUFFA STORE will be borne by the Customer; if our team concludes that the lack of conformity is covered by the legal guarantee, these costs will be refunded to the Customer within 14 (fourteen) days of receipt of the item.
The following are not covered by the guarantee:
        * Lack of conformity detected after the legal guarantee period has expired;
        * Items modified or repaired directly by the Customer or by third parties not authorised by SUFFA STORE;
        * Items damaged as a result of improper use, storage, care or assembly, lack of maintenance, or use that does not follow the Store's recommendations;
        * Items damaged by external objects or events (in particular accidents, impacts, fires, vandalism, electrical surges, damage caused by water or damp, natural or artificial light in the case of fading, and bad weather).
 
 8. Force majeure
SUFFA STORE cannot be held liable for failure or delay in performing any obligation arising from these T&C, from the purchase in the Store or from the law, where such failure or delay results from an event of force majeure, which includes any event, act or omission beyond the Company's reasonable control.
In the event of force majeure, SUFFA STORE will endeavour to contact the Customer as soon as possible to inform them of the circumstances preventing timely performance of the contract.
If the event of force majeure lasts more than 30 (thirty) days from its start, either SUFFA STORE or the Customer may terminate the purchase contract, without either party being entitled to claim compensation for loss or damage. Termination due to force majeure must be made in writing, by registered letter with acknowledgement of receipt.
 
9. User obligations
The User's obligations include, among others arising from these T&C and the law:
        * Complying with these T&C and applicable legislation when using the Site;
        * Providing correct, true and up-to-date information when making purchases in the Store and, whenever necessary, correcting or updating it;
        * Not using the items for commercial purposes, in particular for resale;
        * Ensuring that their Customer Account login details remain secure and are not misused by third parties.
 
10. Privacy and Personal Data Protection
SUFFA STORE is committed to protecting the privacy and confidentiality of information relating to its employees, Customers, partners and any persons with whom it deals. Accordingly, SUFFA STORE, as data controller, conducts its activity in compliance with the rules and regulations on personal data protection: the General Data Protection Regulation, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, and the Portuguese Data Protection Law, Law no. 58/2019 of 8 August 2019.
SUFFA STORE's activity (sale of items in the Store and transport, delivery and assembly services) depends on the collection and processing of Customers' personal data, namely:
        * Name, address, email address, telephone number and tax number, for the performance of the sales contract, compliance with legal obligations and the legitimate interest of commercial management of the Store and contact with Customers;
        * Address, email address and telephone number, for marketing purposes, whenever authorised by the Customer.
The personal data requested in the Customer Account and purchase process forms, where marked as "mandatory", are essential for SUFFA STORE to enter into and perform the contract for the sale of the items.
SUFFA STORE takes all appropriate measures to ensure the security and confidentiality of the personal data processed. Personal data is therefore only accessible to, and accessed by, employees and service providers who need to consult it for the purposes for which it was collected.
Personal data may be transferred outside the European Union for hosting purposes by our service providers. If SUFFA STORE transfers personal data to one of its processors outside the EU, located in countries not considered by the European Union to provide an adequate level of protection, SUFFA STORE undertakes to enter into a transfer agreement based on the standard data protection clauses adopted by the European Commission or on Binding Corporate Rules, as appropriate, to govern the transfer of personal data to recipients and/or processors outside the European Union.
Personal data processed by SUFFA STORE is kept for the period necessary to fulfil the purposes for which it was collected, without prejudice to longer periods imposed by law or resulting from limitation periods for the exercise of the Company's rights.
Under applicable law, the Customer has the right, free of charge, to access, rectify and update their personal data, directly or by written request, as well as the right to erasure, restriction of processing and objection to its use for the stated purposes, and the right to withdraw consent where processing is based on consent. To do so, the Customer should contact the Company as data controller:
- By post: SUFFA STORE – Customer Service, Rua da Zona Industrial 1180, 4580-865 Lordelo, Portugal.
- By email: apoiocliente@suffa-store.com
On receiving a request from the Customer to exercise their data protection rights, SUFFA STORE will verify the Customer's identity by appropriate means. The request will be answered within one month.
The Customer also has the right to lodge a complaint with the Comissão Nacional de Proteção de Dados (Portuguese Data Protection Authority), Rua de São Bento, 148 – 3º, 1200-821 Lisbon; telephone +351 213 928 400; fax +351 213 976 832; email geral@cnpd.pt.
The Customer may consult SUFFA STORE's privacy policy at www.suffa-store.com.
 
11. Liability
SUFFA STORE can only be held liable for damage suffered by the Customer as a result of a breach of contractual and/or legal obligations attributable to the Company.
In particular, SUFFA STORE will not be liable for any loss or damage caused by misuse of the Site that is not directly attributable to it through wilful misconduct or gross negligence, or for information incorrectly presented on the Site.
SUFFA STORE, as owner of the Site, is not liable for fraudulent use and/or the introduction of malicious software or any other harmful computer element on the Site, nor for any resulting damage to the Customer or their computer equipment.
SUFFA STORE does not guarantee uninterrupted access to the Site or the absence of access or connectivity failures.
Where the Site includes links to third-party websites, the Customer is responsible for browsing and consulting those websites. We recommend that the Customer carefully reads the terms of use of third-party websites and services, even if accessed through links on the Site.
SUFFA STORE also cannot be held liable for damage suffered by the Customer or third parties resulting from the use of our products, unless such damage results from wilful misconduct or gross negligence on the part of the Company.
Purchases made through the Customer Account are presumed to have been made by the Customer, and SUFFA STORE cannot be held liable for misuse or fraudulent use of the Customer's data and Customer Account. Data and information consultations carried out within the scope of this Service are presumed to have been made by the User, and SUFFA STORE declines all liability arising from misuse or fraudulent use of the information obtained.
 
12. Applicable law
These T&C and all disputes arising from or relating to these terms and conditions, the use of the Site and purchases in the Store are governed by Portuguese law.
 
13. Complaints. Customer Service
The Customer may send any complaints to SUFFA STORE using the contact details given in 1.1 or contact Customer Service:
- By telephone (Monday to Friday, 09:00 to 18:00, and Saturday 09:00 to 12:00): [●]
- By post: SUFFA STORE – Customer Service, Rua da Zona Industrial 1180, 4580-865 Lordelo, Portugal.
- By email: apoiocliente@suffa-store.com
If the Customer encounters any problem during delivery or use of the items, or needs any clarification, they may also contact Customer Service.
The Customer may also file complaints through the Livro de Reclamações Eletrónico (Portuguese online complaints book).

14. Dispute resolution
For any dispute arising from the application of these Terms and Conditions, the Customer may refer to the Portuguese courts and to Alternative Consumer Dispute Resolution Entities, which resolve disputes out of court through mediation, conciliation and arbitration:

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To M.G. FERNANDES - INDÚSTRIA DE ESTOFOS, UNIPESSOAL, LDA,
Rua da Zona Industrial, n.º 1180,
4580-565 Lordelo
apoiocliente@suffa-store.com

Date:

Subject: Purchase number and date

I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract of sale of the following goods/for the provision of the following service (*):
- Ordered on (*)/received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if this form is notified on paper)

(*) Delete as appropriate

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HOW DOES DELIVERY WORK?
We deliver in mainland Portugal through our carrier or our own delivery service, free of charge and at no extra cost. Unpacking and installation in the room of your choice are included *.
For the Azores, Madeira and international orders, transport is at the customer's expense and will be calculated once the order has been confirmed.

* Delivery and installation in the room of your choice are only available if your home is no higher than the 4th floor and access allows it. The carrier may charge a supplement if the delivery location does not meet these criteria.


SUFFA STORE 3D APP
We have created an app to help our Customers choose and visualise our products.
With this app, the Customer can place their future sofa in their room at actual size *, change or customise the colours and add various elements to their rooms. Decorating your home will be easy and fun!
With the SUFFA STORE 3D app, you will no longer wonder whether the sofa or armchair you have chosen will look good in your home. This app will be your best companion to help and guide your choice.
CONFIGURE - PLACE - ADOPT
You can download the app free of charge from the Google and Apple stores.

To use augmented reality, remember to step back a little and make sure the area where you want to place the sofa is clear. Using it in the right conditions is essential.
* The app works on all smartphones and tablets on the market, but the augmented reality feature used to place the configured object in your room is only available on some smartphone and tablet models.
See the list of compatible devices here.